An e-commerce accessibility audit typically ranges from $1,500 to $5,000, with most online stores falling between $2,000 and $4,000. Pricing depends on the number of unique page templates, the complexity of product configurations, checkout flows, and whether the audit covers both desktop and mobile environments. Per-page pricing falls in the $100 to $250 range, and most e-commerce audits include 15 to 30 pages or screens to capture the full shopping experience.
| Cost Factor | What It Means |
|---|---|
| Typical Range | $1,500 to $5,000 for most e-commerce audits, with $2,000 to $4,000 being the common midpoint |
| Per-Page Rate | $100 to $250 per page or screen, depending on complexity |
| Typical Scope | 15 to 30 unique templates covering homepage, category, product, cart, and checkout |
| Standard Used | WCAG 2.1 AA is most common; WCAG 2.2 AA is increasingly requested |
| Environments | Desktop and mobile both evaluated; mobile adds to scope and cost |
What Determines the Cost of an E-Commerce Audit
Price is driven primarily by scope. An e-commerce site has more unique templates than a typical marketing website, and each template must be evaluated independently.
A product detail page with variant selectors, size guides, image zoom, and add-to-cart behavior takes longer to evaluate than a static content page. A checkout flow with multiple steps, payment options, address validation, and guest checkout paths expands scope further.
Auditors price based on the work required, not the domain. Two stores with identical page counts can carry different prices if one has heavier interactivity.
Pages and Screens Typically Included
An e-commerce audit scope usually covers the representative templates a shopper moves through. This includes the homepage, a primary navigation or mega menu, a category or collection page, search results, a product detail page, the cart, each checkout step, account creation, login, order confirmation, and key policy pages.
Stores with multiple product types often need additional product template variations included. A retailer selling apparel, electronics, and subscriptions may have three distinct product page layouts, each requiring separate evaluation.
How Complexity Affects Pricing
Several features push e-commerce audits toward the higher end of the range:
- Variant selectors and product configurators that change content dynamically based on user input
- Multi-step checkout flows with conditional fields, shipping calculators, and payment modules
- Account dashboards with order history, subscriptions, saved payment methods, and address books
- Interactive elements such as size guides, image zoom, quick view modals, and live chat
- Third-party embeds like reviews, recommendation carousels, and loyalty program widgets
Each of these introduces states and interactions that must be evaluated with screen reader testing and keyboard testing across desktop and mobile environments.
Desktop and Mobile Coverage
Most e-commerce traffic is mobile, so evaluating only desktop leaves a significant portion of the shopping experience unaudited. Mobile evaluation uses iOS VoiceOver and Android TalkBack, and mobile layouts often differ enough from desktop to surface issues the desktop pass would miss.
Covering both environments raises cost but produces an audit that reflects how shoppers actually use the store. A desktop-only audit on a mobile-first store is a partial picture.
What the Audit Price Includes
A professional e-commerce audit identifies issues through screen reader testing, keyboard testing, visual inspection, code inspection, and an automated scan as a review component. The deliverable is a report listing each issue with its location, the related WCAG success criterion, severity, and remediation guidance.
Scans on their own flag approximately 25% of issues, which is why a professional audit combines scans with manual evaluation by an accessibility specialist. The remaining 75% requires human judgment, particularly for checkout logic, form validation messages, and dynamic product interactions.
Ongoing Costs After the Initial Audit
The initial audit is one component of an accessibility program. E-commerce sites change constantly, with new products, seasonal campaigns, promotional banners, and theme updates. Budgets typically account for remediation support, validation of fixes after developer work, and scheduled monitoring to catch regressions.
Code remediation for e-commerce templates ranges from $250 to $550 per page or screen when handled by an accessibility provider. Many stores manage remediation internally and purchase only the audit and validation pass.
For a broader view of how audits fit into an accessibility budget, see the audit pricing overview.
Getting an Accurate Quote
Quotes for e-commerce audits require a list of unique templates, information on checkout complexity, whether mobile is in scope, and the WCAG version and level being evaluated. Providing this upfront produces a firm quote rather than a range.
Stores that cannot easily identify their template count should ask the provider to review the site and propose a scope. A well-scoped audit costs less than one that discovers hidden complexity mid-project.